Feature
Autonomy it has to earn
You let a rule route without a person only after it has agreed with your staff enough to deserve it, behind a role gate and a typed confirmation, with brakes that pull it back if it drifts. You can always override, and it never files to a chart on its own.
What it does today
Earned eligibility
You can let a rule qualify only after enough decisions, a high agreement rate, and a clean recent streak. The trust is computed live from real outcomes, not set by anyone.
Enable auto-mode safelyRole-gated and molly-guarded
You engage a rule only if you are an approver, and only by typing the rule’s name to confirm. Your decision (who, when, and the evidence behind it) is recorded.
Enable auto-mode safelyTwo brakes
You can count on a per-fax confidence floor to stop a shaky call before it routes, and on a rule disengaging itself the moment it starts drifting from what your staff would do.
The auto-mode trust gateIt cannot pad its own record
You can trust that machine actions never count toward the trust score, so autonomy can’t bootstrap itself. And it never files to a chart on its own: that handoff stays your call.
The auto-mode trust gateRelated
See it on your own stack
Open the app, or read how a rule earns its way into routing.